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Business Hippie Club

Onboarding = expectation management

The hire of new personnel can be daunting. It’s a profession by itself. The HR Manager might fall into the trap that his job is done when the application process is finished. The file of the new employee will be forwarded to the assigned department-head, and case closed. Actually this is the moment where the process starts to a possible win-win situation for both parties; the employer and the employee.

24 % of new hires leave within the first 45 days

The new hire will have expectations about his/her job and tasks, about the typical company organization and culture, about the delivery of tools and support he/she will get. The communication between the two parties should be correct and transparent from the very beginning. So the job advertorial will match the actual (real life) job. The following three elements will give you the insights for good onboarding:

  1. Functional Transparency
  • Job goal: what is the main or big goal of the new job
  • The tasks: which duties and tasks to do
  • The tools/systems will be supplied or are necessary
  • When is the job successful: results, output, time, delivery, (quantitively/qualitive)

2. Organizational Insights

  • What are the rules/regulations in the organization
  • What is the company culture in the sense of values, mission, vision and social tribing
  • How does the organization look like and what is his/her place in this organization

3. Job Support

  • Make E-learning available and relevant to the job
  • Personal Coaching or a buddy system for direct assistance
  • On the job training
  • Who is your first and second line of contact for functional help

40 % of new hires make their decision to leave, during the first 6 months

Onboarding is relevant for employers
A good onboarding program is beneficial for employers as new hires will be more quickly up to speed, and thus productive. Also the involvement and motivation of the employee will be higher. If onboarding is done well, new hires are less likely to leave the company.  

Why employees benefit from good onboarding
Employees will get confirmation of the choice they made for this particular job or company. As they will learn about the company, they will be (more) proud at their new workplace, colleagues, products, etc.

The new hires will get a clear idea on what their role will be. A picture how things run around here, so they are able to navigate in the organization and find their way much easier and with comfort.

Losing an employee in the first year costs about 2,5 times their salary

PRACTICAL TIPS FOR GOOD ONBOARDING

  • Take care of all practical matters as early in the process as possible
  • Put all administration things in the background, as this is only a disturbance during the learning process
  • It should be all about work, and not about all kind of practical details
  • Online learning should be made available as soon as possible and be relevant to their job
  • Present new hires 3 real live cases, so they have a clear picture of what to expect in their job from the beginning
  • Describe the end-goal of the onboarding program
  • Track progress during the onboarding program
  • Know what employees motivates
  • Make all tools, applications, computers etc. direct available and make sure it really works
  • Show them their new workplace so they can visualize themselves being at work

A GOOD ONBOARDING PROCESS WILL BRING QUALITY

PRE-boarding
Before the boarding starts, sent the new hires an overview of the onboarding program. So they know what to expect and get them involved. It will lessen their insecurity and sorrows. This is also a way the employer will show interest in their employees, and that they take their careers serious.

ON-boarding
Appoint an onboarding buddy to accompany them during the process. It’s not only about taking care in a functional way, but especially about their personal development and human wellbeing.

AFTER-boarding
Ask and check about the progress when the boarding program is active and when the program is finished, when they start working in their actual new job. This gives valuable feedback for adjustments.

ONBOARDING IS NOT GIVING THEM A MANUAL OR A COMPUTER. NEITHER A FUNCTIONAL TO DO LIST THEY HAVE TO FOLLOW. IT’S ABOUT A REAL HUMAN EXPERIENCE!

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Business Hippie Club

peace, love and happiness in business

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Trade Necessity

A long time ago when new transportation techniques emerged, it created new jobs like the traveling merchant and local trader. Where you could buy new and different products from other places then your own. There was a natural balance between the buyer and seller because goods or services were exchanged based on necessity.

Business is the new standard

Trade or starting a business has evolved during the last centuries into a “serious” profession. Where all kinds of new business developments were invented like new production techniques, price calculations, ratio’s, KPI’s, and something called “efficiency” Here scarcity was the basis of this trade game.

A Fair Trade

Slowly our view of doing business changed from efficiency towards impact. Where transparency opened our eyes and changed public opinion. This in a sense that trade was not always equal for all parties. Where business ethics became an important factor; doing good for society, giving back to the producers, a sustainable business for a clean environment etc. Where the rational efficiency on short term is not leading anymore, but the soft factors and the impact in a longer period of time, are the new metrics.

the impact in a longer period of time, is the new metric

Business as the new religion

The new entrepreneurs are getting younger and business is initiated by all kinds of people on all levels. New enterprises arise in so many different countries and even in remote locations. Where money is not an issue anymore thanks to Crowdfunding and Microcredit. Entrepreneurship is a commodity. Or is there more to it?

Entrepreneurship seems to be the new religion. The save harbor for a meaningful live and freedom of choice. Where business models are filled with the mantra of Peace, Love & Happiness. Where business people live accordingly to it:
– PEACE: have peace with yourself and with all others
– LOVE: love what you do, and how you do it
– HAPPINESS: experience happiness about the positive impact you bring to others

If you use these three spiritual factors, in your business-life you will make a change to your inner being as to the other humans beings around you.

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Business Hippie Club

COMPANY CULTURE IS UNDERRATED

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When we talk about cultural differences we tend to think about differences in national cultures. But being involved in several international projects with people from different backgrounds and sectors, I noticed that even within one country, there are some cultural hurdles to overcome. Within a country differences might occur based on regional heritage, religion, history, local dialects and more.

But there is also something as the Company Culture. If we want know why some businesses are more successful than others, you might think about pragmatic or functional reasons, like a lower price or better technical specifications. But more important, a deal might be rewarded because both parties have a click. Like having the feeling this person, representing this company, will do as they promise. It’s about trust and leveling, based on the same believes.

The Company Culture is about how your organization handles things based on the norms and values in your enterprise. In more detail, it’s about the shared etiquettes, values, visions, rules, customs, beliefs and habits. It’s how your organization works, It’s how you and your colleagues, and in the end the external stakeholders, collaborate. You represent your company culture.

There are a few main drivers and focus points to be recognized in your organization. Is you company internal focused or external oriented? Is your organization open to flexibility and discretion vs. stability and control? What is the culture in your company, can you describe this?

This Company Culture is formed during the history of your company by all people present and by the new people joining your organization. Mostly it follows the changes during time, and is formed unintentionally on a subconscious level. But please know you can influence this culture. By steering your company culture the outcome in business results might be higher as expected. According some studies it can improve results by 200% or more. So why not give your company culture more attention and focus?

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Business Hippie Club

WE ARE ONLY HUMAN

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We are living in a society which is rooted on an economic system with production and efficiency goals. Where making profit was the target, whatever it takes.

Now we come to the point where we realize this was perhaps a good idea back then, but we didn’t think it through, or could foresee the consequences of this production system on us, as human beings. It is/was a system where human interests were secondary. Simple as that.

In this era we are aware that the quality of life is more important than making money. Where human emotions are part of our existence and we cannot skip these in favor of chasing profit.  

As humans we are capable enough and worthy enough

So this is my pledge:

  • Please treat me as a human and not as a rational homo economicus or production tool
  • I’m aware of the tension between unlimited wants and limited means. I’m wise enough to realize this, and don’t need a production leader to tell me otherwise
  • I’m an authentic person and others are too, so please respect our uniqueness
  • As a real living person in this world, I realize when I have enough and I’m able to share

a better (business) world starts with you!